- Home
- Ticket Collector
Who is a Ticket Collector?
The trains always arrive at your station. The question is which one to take? ~Mehmet Murat Ildan
Have you ever boarded a train? How about the experience of boarding a train without a ticket? Well, it has its own consequences. Having an interaction with a Ticket Collector is quite common in a train journey. You have shown him or her your ticket, otherwise, you will be subjected to a penalty that is more than the amount of the ticket.
A ticket collector is someone who examines the tickets of those who travel by train. He makes a mark on the ticket to prevent any future use. If you are interested in opting for a career as a ticket collector then feed your mind with the requirements to become a ticket collector, scroll and read. Here, we will discuss about ticket collector qualification and salary, ticket collector career path, how to become a ticket collector.
Ticket Collector in a Nutshell
Are you searching for a ticket collector job description? A ticket collector is a professional responsible for preventing any kind of loss occurring to the department due to individuals travelling without tickets. An individual in the ticket collector career path check the passengers without tickets on the train as well as the station from where the train departs.
Quick Facts for Ticket Collector
-
Suitable for
Male, Female, Others
A career as ticket collector is not gender restricted. Anyone can opt for a ticket collector career regardless of gender. The ticket collector career is dominated by male but females can also take up the career.
-
Any special needs
No
A career as a ticket collector is not suitable for candidates with special needs. Ticket conductor jobs are considered stressful as they demand physical strength to perform daily activities efficiently.
Table of Contents for Ticket Collector
What is the role of Ticket Collector?
An individual in the ticket collector career path is one of the dedicated and hardworking employees of the railway department. He or she is responsible for preventing the loss of the government’s exchequer by ensuring everyone boards with a ticket and applies a penalty to those without tickets. Around seventeen million passengers board trains in India every day. Even one per cent of passengers without tickets contribute to a great loss to the revenue of railways. An individual in the ticket collector career path plays a crucial role in handling the bad elements in trains who travel without a ticket. He has to adapt to follow difficult time schedules in order to discharge his or her duties efficiently.
Allotment of Vacant Seats
A ticket collector ensures the vacant unallotted seats in sleeper coach remain folded or hinged for allotment to other passengers. He or she allows the vacant seats on intermediate stations on a first come first serve basis or priority of the waiting list.
Providing FIR Form
A ticket collector role also comes up with the responsibility of providing blank FIR forms to passengers in case they become victim to theft of luggage, mobile or cash. These forms are filled and submitted to the next GRP Post at the scheduled station.
Respond to Complaints
A ticket collector is responsible for taking action to complaints of passengers regarding non-working fans, lights or lamps, water leakage from the tap and other facilities and getting them rectified.
Providing Assistance
A ticket collector job also includes providing assistance to passengers and facilitating them with food, water and other refreshments in the train included in their journey and that has been charged on the ticket.
Ensuring Security
A ticket collector ensures that allotment of the birth exclusively set aside for ladies is occupied by ladies only. He or she prevents men from such accommodation. A ticket collector also ensures the end doors of vestibular trains are locked for 10:00 pm to 6:00 am hours.
Types of a Ticket Collector
There are several types of ticket collectors with varying allowance facility. We have provided below some of the common types of ticket collector you may be familiar with.
Bus Conductor: A bus conductor is a person responsible for collecting fares and issuing tickets to passengers. He or she often announces the upcoming destinations and ensures the safety of the passengers.
Airline Ticket Agent: An Airline ticket agent books flight tickets and handles reservations for customers. He or she resolves the queries of customers by interacting with them directly. An airline ticket agent updates them about seat availability, schedule, fare and reservations.
What is the workplace/work environment of Ticket Collector like?
A ticket collector is a crucial member of the ticket checking organisation of the Indian Railways. He or she has the responsibility of ensuring that no persons enter the train without the authorised ticket and the luggage exceeding the free allowance must be paid. An individual in the ticket collector career path performs the duty of conductor and inspects the sleeper coaches, second class coaches as well as first-class coaches to ensure that berths are strictly allotted as per the railways’ rules.
Does Ticket Collector require travelling?
Likely
A ticket conductor job demands travelling on a frequent basis. He or she has to get into the train and inspect the coaches and ensure each passenger possesses the authorised ticket for the journey. He or she gets down on the destination or next station as per the inspection duties assigned to him.
Employment Shifts
Full Time
The work shift of ticket collector varies. He or she has to perform duties on rotational shifts. He or she is assigned duties depending on the train schedule or routes.
Employment Nature
Permanent
A ticket collector job is a state-employed job or government service. It offers retirement perks along with numerous other benefits such as medical allowance, travel allowance and other benefits. It is a permanent service and one of the competitive job roles to acquire.
Work Place
Train, Railway Station
An individual in the ticket collector career path checks tickets on the railway platforms as well inside the train. He or she is also responsible for resolving queries of people and providing accurate information to them.
Presence in Geographical Area
Rural, Semi-urban, Urban
There are 21 branches of RRB throughout India in various cities. India has around 7349 functional railway stations. The recruitment of ticket collectors is done by RRB (Railway Recruitment Board). Hence, the geographical location is also dependent on the branch of RRB and its services extended to a number of railway stations.
Time Pressure
Likely
There is an extreme pressure on the ticket collector. He or she has to deal with the bad elements in the train who violate the law and create nuisance. A ticket collector also has to ensure the safety of passengers. An individual in the ticket collector career path has to reach before the time of train departure and ensure the end gates of the vestibule coaches are closed in night hours.
Overtime Details
A ticket collector may often be required to work extended hours. He or she may be required to wait until the other TTE (Travelling Ticket Examiner) comes to take over the duty. A ticket conductor role involves treating passengers in a courteous manner and facilitate them with the information and refreshments. He or she has to take care of cleanliness as well as amenities for the passengers.
Weekly Hours of Work
Min 42 Hours
As per the rules, the railway departments provide four hours per week for preparatory and complementary work by the running staff. It includes 15 minutes per day for preparatory or complementary work which is not treated as duty.
How to become a Ticket Collector?
Steps to become a Ticket Collector
What are the skills and qualities required to become a/an Ticket Collector?
Are you aware of the several requirements to opt for a career as ticket collector? Ticket collector skill set is crucial for the role of a ticket collector to perform day to day tasks efficiently. Have a look at ticket collector skills. In this section, we will be discussing how to become a ticket collector.
Communication Skills: A ticket collector is responsible for effectively communicating with the passengers. He or she has to ask them to show the tickets and apply a penalty to those who are not capable of providing tickets.
Adaptability Skills: A ticket collector has to travel from stations to stations on the train and interact with passengers in the coaches. He or she has to move inside the train from coaches to coaches to ensure each passenger has his or her ticket. A ticket conductor checks tickets on station platforms.
Customer Service Skills: A ticket collector often requires to resolve the queries of passengers and interact with them efficiently, facilitates them with the train refreshments. An individual in the ticket collector career path provides the details regarding the ticket, fare, schedule of the train, seat allotment and help them in locating the train platform.
Organising Skills: A ticket collector has to carry the document which has the booking status of each passenger boarding the ticket. He or she checks the ticket on the basis of the document and ensures the right person is boarding the train. He or she may also check the individual's ID proof.
Which certifications and internships can be helpful in becoming Ticket Collector?
Internship Availability
Individuals who qualify RRB examination are selected for the role of ticket collector and provided with accurate training by the railway department.
Career Path Progression for Ticket Collector
One can progress in the ticket conductor career and get promoted to senior roles with the experience.
Ticket Collector: A ticket examiner is responsible for checking tickets of passengers and preventing unauthorised entry in the train coaches.
Senior Ticket Examiner: A senior ticket collector role comes with the responsibility of travelling on the train and ensuring rules are followed by each passenger on the train.
Travelling Ticket Inspector: A train ticket inspector ensures that vacant seats are allotted to passengers on a first come first serve basis or priority of waiting list.
Chief Ticket Inspector: A ticket chief ticket inspector is the senior role in the career as a ticket collector. He takes actions on the complaints of passengers concerning the facilities of trains.
Ticket Collector Jobs and Salaries
Ticket Collector
Permanent
Job Description
A ticket examiner is responsible for checking tickets of the passengers on the platform and inside the train coaches to prevent the loss of revenue of the Indian Railways.
Salary Description
A ticket examiner salary ranges from Rs. 5200 to Rs. 20,200 with grade pay of Rs.1900 per month.
Senior Ticket Examiner
Job Description
A senior ticket collector has to ensure the safety of passengers. He or she ensures the end gates of vestibular caches are closed between 12:00 am to 6:00 am for first-class AC coaches and 10: 00 am to 6: 00 pm for second class sleeper coaches.
Salary Description
A senior ticket examiner salary ranges from Rs. 5200 to Rs. 20,200 with grade pay of Rs. 2400 per month.
Travelling Ticket Inspector
Job Description
A travelling ticket inspector is responsible for preventing the entry of unauthorised people inside the train including those who have only platform tickets. He or she ensures the luggage does not exceed the prescribed dimensions causing inconvenience to other passengers.
Salary Description
A travelling ticket inspector salary ranges from Rs. 9300 to Rs. 34800 with grade pay of Rs. 4200 per month.
Chief Ticket Inspector
Indian Railways
Permanent
Job Description
A chief ticket inspector takes actions on complaints of passengers such as not functional fans, lights, lamps, water leakage or other related complaints and rectifies them. He or she ensures the cleanliness of carriages.
Salary Description
A chief ticket inspector salary ranges from Rs. 9300 to Rs. 34800 with grade pay of Rs. 4600 per month.
What is the job outlook for Ticket Collector?
It is considered in India, that the state service or central service ensures security for the future with the retirement perks that last longer and have a life expectancy. One can progress in the ticket conductor career and become a chief ticket inspector. There is strong competition concerning a large number of applicants and fewer vacancies.
There is a huge competition for government services, and lakhs of students wait for the RRB examination. Ticket collector salary is based on various job opportunities. Concerning the current scenarios, notification is usually issued by the RRB, forms are filled and submitted, but exams are not conducted. If conducted under the pressure of the public, there has been a delay in the announcement of the results of the RRB examination.
Frequently Asked Questions for Ticket Collector
Que. What is the minimum required education to become a ticket collector?
Ans.Successful completion of class 10 from a recognised board to become a ticket collector.
Que. Is there any degree required to become a ticket collector?
Ans.There is a mandatory requirement of any degree to become a ticket collector. Candidates must have completed a class 10 education to appear for the RRB examination.
Que. What is the eligibility criteria for ticket collector posts?
Ans.Successful completion of class 10 is required to be eligible for appearing in RRB examination. Candidates must not be less than 18 years of age and more than 25 years of age for a ticket collector’s role.
Que. What is the ticket collector career progression?
Ans.Ticket Examiner- Senior Ticket Examiner- Travelling Ticket Inspector-Chief Ticket Inspector
Que. What is the maximum age criteria to become a ticket collector?
Ans.One must not be more than 25 years of age while appearing in RRB examination.
You might also be interested in
Select your reason of reporting
Explore Related Careers
Did you know?
Fact 1
Famous cricketer Mahindra Singh Dhoni has worked as a ticket collector at Kharagpur Railway Station.
Fact 2
Indian railway network is the world’s second-largest railway network in the single world.
Fact 3
Indian railway network is Asia’s first largest railway network.
Fact 4
Indian railways’ track is spread across 115,000 km.
Fact 5
The complete track of Indian Railways has the capacity to circle the equator 1.5 times.
